Frustration & Delay Need Not Apply
I am curious to find out whatblog system you happen to be working with? I'm experiencing some small security issueswith …
Well a big congratulations goes to Telstra for yet again stuffing another customer around! YAY YOU GUYS!!
I rang and organised my phone and internet transfer a week prior to moving and was informed we would have the landline on the 8th February and the internet the following day. Well guess what? I received a phone call (on my mobile obviously) informing me that there were some problems and now the landline won’t be connected until the 19thFebruary oh yeah and we cannot have the internet at this stage.
But wait it gets better! I asked them why I could have it 2 weeks ago at the new address and why now I suddenly can’t and there answer is simply – “There are no available ports”. That’s it! I asked when we will be able to get our internet back and they couldn’t give me an answer, they have no idea whether it will be a month, 2 months, 6 months or a year! We basically have to wait for someone to disconnect their internet (and hope we are at the top of the waiting list) before we will get it again.
I am beyond shit off!! I could understand if they told me when I first rang to organise it but no they ran their checks and everything was good to go.
OK now that I have gotten that frustration out of my system; I would like to apologise for the delay in my return (I know you have all been missing me terribly!) and let you all know that I will be posting more regularly now as I have remembered that I can use my mobile phone data as a tether/wireless hotspot for my laptop. While this is not 100% ideal it will get the job done and enable me to reply to emails, messages, continue to post, bring you more reviews and giveaways and of course announce the winners of the Palmolive & Personal Planner giveaways!!
STAY TUNED!!
It drives me nuts that in a country that is supposed to be so technologically advanced we can’t just connect internet instantly. It took forever to get internet when we moved last time as well. Grrrrr to Telstra, I would be annoyed too!
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